Customer Care
 

WHAT DO YOU WANT TO KNOW ?

1. WHO CAN BUY FROM OUR ONLINE WHOLESALE CATALOGUE?

If you're running a business or a shop and you are in possession of VAT you can request a quote from our catalog, visit the section WHOLESALE > BROWSE THE CATALOGUE.

The VAT is only necessary for purchases in the Wholesale Catalogue.



2. HOW TO BUY FROM ONLINE WHOLESALE CATALOGUE?

To purchase from the Wholesale Catalogue just select the desired items from the demonstrative categories of our site. We would like to remind that the photos in the catalogue are for demonstration purposes, as a model to present the type of item you want.

Select an article and just add it to CART.



3. HOW CAN I SEE ARTICLES WHICH I REQUESTED?

All items selected from the Wholesale Catalogue are inside the CART.

To view them, simply select the icon depicting the cart at the top right of the screen. Then you have to select the GET A QUOTE voice, in which you will find the articles required. 

The cart can be changed at any time, and only when you are ready you can proceed with the CHECKOUT.



4. HOW ABOUT THE OTHER WHOLESALE PROPOSALS: KILOSALE AND 4U?

In the WHOLESALE section, in addition to the Catalogue there are two additional entries, KILOSALE and 4U.

Our sales proposals aim to meet the diverse needs of our customers.

From KILOSALE catalog you can purchase a BOX of 25 kg composed of selected vintage clothing, divided into major categories: MEN - WOMEN'S / WINTER - SUMMER. The dimensions of the box are approximately 1m x 1m.

4U is the section where you can buy a BOX with 4 vintage items, selected by our operators, sold at WHOLESALE PRICES. 4U is proposed as an alternative to purchasing the kilo and in large quantities, suitable to quickly supply a shop and to enrich customers' choice. All the items are in great condition, mixed sizes, divided by brand or type. They are updated every time they are sold, are usually shipped in a small (35-40 cm) box.

To view the prices of these sections you need to LOGIN.

Individuals can also purchase from Kilosale and 4U, in fact it is not necessary to specify the VAT number.

To get further information on payments, visit PAYMENTS / REFUNDS section.

All our boxes are ready for shipment.

To find out more about shipping our products visit the section SHIPPING INFO.



5. I WOULD LIKE TO MAKE AN APPOINTMENT FOR A VISIT IN YOU COMPANY

Only to VAT holders can make an appointment in our company.

In the CONTACTS section you can arrange this by phone or mail. In the same section you can also learn more about our position and find out HOW TO REACH US.

If you are an individual you can buy from Kilosale, 4U, Collection, or follow us on our other sales channels: Etsy and Depop



1. OUR COLLECTION ITEMS

The pieces belonging to the Collection section are ORIGINAL VINTAGE and are subjected to a careful selection from our skilled operators.

Our company boasts a specialization in selling vintage and second-hand clothing and accessories, then used .

All the garments are carefully selected and offered for sale in excellent conditions.

The garments and fabric accessories are also washed and ironed according to the wording of the labels and are sterilized as well.

Our selection as well as exclusive pieces, includes vintage clothes and second hand of the most prestigious and authentic brands.



2. SHIPPING AND PAYMENTS

Prices of Collection items include taxes.

The shipment of our Collection items in Italy is ALWAYS FREE.

To get further information on payments, visit PAYMENTS / REFUNDS section.

All our products are ready for shipment, ad your order will be processed in 1-3 working days.

To find out more about shipping our products visit the section DELIVERY INFO.